We are sorry that you are experiencing issues with your property, rest assured that we want to make things as easy as possible for you.
Please give as much information and detail as you can and always provide a photo of the problem if you are able.
Repairs and Maintenance will be dealt with as follows with Emergency repairs taking priority:
Norman Galloway Sales and Lettings will continue to monitor the above approach and will adjust its processes if needed. If there are any changes to the above, we will be in touch to let you know.
Please ensure that you provide answers to the below questions in the 'Further Notes' section:
Kindest Regards
Norman Galloway Sales and Lettings